Welcome to the
RADIX Group!

Your Marketing & Communications agency - customised solutions implemented with passion.

All of our activities are characterised by the constant endeavour to create measurable benefits and the fastest possible and sustainable return on investment. We create the basis for this through individual, customised solutions, efficient work processes and continuous development.

Internalising the objectives and challenges of our customers is an important prerequisite for this.

RADIX is committed to acting in a socially responsible, transparent and fair manner in all its activities and to constantly developing further. People always take centre stage.

Units &
Services

[Translate to English:] RADIX & Partners | Research & Consulting

Market &
Opinion Research

For the best insights to the needs and potential of your target groups.

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Online Marketing
& Advertising

Advertising with our customers for their customers. Efficient and effective campaigns.

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PR
& Media Relations

The best possible connection between brands, people, products and media.

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Customers
& Showcases

We create the basis for this through individual, customised solutions and efficient workflows.

Wolf Theiss

Successful
Stories

Apple

Quality Control of Own Shops, Shop-in-Shop & Resellers
- Mystery Shopping in: CEE
- Customer Service Audits
- Analysis
- Programme Comparison
Hervis Sports

Quality Assucrance, Point of Sales Optimization & HR Trainings
- Mystery Shopping & Customer Satisfaction Surveys in: CEE
- Potential Analysis
- Recommendations
- Train-the-Trainer Seminars
- Theft prevention
A1 & Telekom Austria Group

Product & Packaging Testing
- Qualitative face-2-face interviews in: AT
- SWOT Analysis rgs. product definition and packaging
- Creative Campaign „zweckentfremder“
Nokia

Customer Experience & Marketing Support
- Online Survey (CAWI) in: CEE
- Part of Application Development
- Support and Marketing Strategy
Raiffeisen

Modelbranch, Market Analysis & Sales Support
- Mystery Shopping & Observations B2C in: CEE
- Quality Control at the PoS
- Support Brand Development
Siemens

Product definition & Marketanalysis
- face-2-face Interviews with B2B clients in: AT
- Analysis
- Recommendations
Vienna International Airport

Quality Control, Service Optimization, Fraud Prevention
- CAPI & CAWI surveys in: AT
- Mystery Shopping
- Observations
- Employee Satisfaction Surveys
- Analysis & Recommendations
- Train-the-Trainer Seminars and One on One Coachings
Volvo

Quality Control Customer Service Standards, B2B Incentive
- Mystery Shopping incl. Testdrives in: CEE
- Analysis
- Recommendations
Geier. Die Bäckerei

Service and Process Optimization at the Point of Sale
- Mystery Shopping and Observations in: AT
- Quality Control
- Analysis and Recommendations
- Stafftrainings and One on One Coaching
Wolf Theiss

Webrelaunch
- Corporate Website facelift to State-of-the-art in: CEE
- Maintenance
- Social Media Support of various channels
Airest & Austrian

Quality Control & Service Optimization, Fraud Prevention
- Airside and Landside Mystery Shopping in: CEE
- On ground, On board process control and optimization
- Security Checks
Sky Gourmet

Quality Control & Service Optimization, Sales Support
- Onboard Mystery Checks in: CEE
- Analysis
- Recommendations
- Train-the-Trainer Seminare & One on One Coaching
Nespresso

Market Analysiy & Strategy Definition
- face-2-face Interviews (IDI) mit B2C Kunden in: AT
- Vox Pop (CAPI)
- Social Media Monitoring
- Analysis
Illy

Customer Satisfaction Survey
- personal telefon interviews (CATI) with B2B clients in: AT & DE
- Potential Analysis
- Recommendations
DPD

Marketing & PR
- Brandmanagement in: AT
- Webrelaunch
- Various Advertisment Campaigns
- Public Relations

let's talk
about it

You face a challenge and together we will find a customised solution.